Credit Invoice

This guide walks through the process of creating a credit invoice directly from an existing invoice, either in its entirety or for specific invoice lines. Additionally, it covers how to balance receivables when posting a credit invoice.

Accessing the Invoice to Credit

You can access the invoice you want to credit in two ways:

Option 1: Via the Invoice Section

  1. Navigate to Invoices.

  2. Select the invoice you wish to credit.

Option 2: Via the Accounts Section

  1. Navigate to Accounts.

  2. Select the account that contains the invoice.

  3. In the account overview, go to Invoices and select the invoice you wish to credit.

Creating a Credit Invoice

  1. In the Invoice Overview, click on Credit Invoice.

  2. Select the invoice lines to credit by checking the corresponding boxes. To credit all lines, check the topmost box.

  3. Set the Credit Invoice Date.

  4. Click Create Credit to generate a draft of the credit invoice.

  5. When the confirmation dialog appears, click Yes to proceed.

  6. Click Post to finalize and post the credit invoice.

Important Note:

Younium is a subscription management system. Any changes or discounts applied to an order must be made at the order level, after which the credit invoice will be automatically generated. Manually crediting an invoice will not update KPIs under the Insight section.

Balancing Receivables When Posting a Credit Invoice

When posting a credit invoice, you can choose to match the receivables for both invoices. This prevents having two open amounts in the receivables report. This can be done manually by registering a "payment" on both the original invoice and the credit invoice. Or, follow the steps below to enable a setting to automate this as part of the process.

Enabling Payment Matching

Ensure that Payment Matching is enabled under: Settings > Invoices > Invoice Settings > "Enable payment matching of debit invoice when posting credit"

Matching the Receivables

  1. When clicking Post on the credit invoice, a dialog will appear asking if you want to match the original invoice with the newly created credit invoice.

  2. If you choose to match them, the system will:

    • Create two payments (one positive and one negative) of the same amount.

    • Apply the payments to both the original invoice and the credit invoice.

    • You will be prompted to select the financial account for balancing.

    • A debit and credit posting of the same amount will be created on the selected financial account.

Full Walkthrough: Crediting an Invoice and Matching Receivables

  1. Select the invoice to credit.

  2. Click Credit Invoice in the top menu.

  3. Select the invoice lines to credit, set the Credit Invoice Date, and click Create Credit.

  4. Click Post to finalize the credit invoice.

  5. In the Post Credit Invoice dialog, confirm by clicking Yes to balance the receivables for both invoices.

After completing these steps:

  • Both the original invoice and the credit invoice will have the status Settled.

  • The receivables balance will be 0.