FAQ - After migration to new authentication platform

Here we have tried to collect as many answers as possible connected to our migration to Youniums new authentication platform. 

 

Q:What URL should I use after migration

A: app.eu.younium.com

 

Q: It seems that my activation link have expired, and I can not activate my user?

A: Use the url app.eu.younium.com and reset the password. This will give you the same result. Once a password is set you can access Younium again. 

 

Q: We are a company group where same email addresses have been used to different Younium environments. These users can no longer login. 

A: To improve security a user in Younium now requires a real email adress. Contact Younium support with a real email and we will update your user. A work around is also to create a new user with a email alias eg. james.brown+customer1@customer.com or to exclude that specific user with the same process as a legacy API user can be excluded for a period of time. See this article.

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