Other Order features

Advanced order management features

When operating your orders in Younium there are advanced features that can be enabled on the order. These features are designed to make your life easier when you are dealing with your orders. Please explore the features and what they are meant to do below. Once these features are activated they will be visible in your order section of Younium. 

None of these settings will change your historical orders 

To enable the advanced order management features go to Settings>> Orders>> Order Settings

The following features are classified as advanced order management under Order settings:

• Use Account receivable on order
• Use invoice currency code on order
• Invoice charges separately
• Enable mass update charges
• Specific date first invoice
• Set billing period on order
• Enable order discount
• Enable specific effective end date

Split order

Customer use case description

Split order is basically what it sounds like, If you have active order with more then one product you can split that order into two orders. Both of the orders will be treated as separate orders with all the properties that a order needs.

The use case for this feature is if your product structure is set up with multiple products and when renewing or changing the order you can create a new order from the old order by transferring some of your product to that order. When a product is split and transferred it will get a end date on the old order and a new start date on the new order.

How to use it

Split order needs to be activated under settings>> Orders>> Order settings>> Enable Split order: Yes

Open the order you want to split and on the product card select the products you want to split. Press the three dots in the right corner and select Split order.

When Split order is selected a new screen is opened with details about the split.

The products showed on the screen will make up the new order.

Split order details and restrictions

• Once you press Confirm a new order will be created.
• Description from old order is copied to the new order and the wording (split) is added to show its a split.
• If the old order have a credit charge on, the credit is kept to balance debit invoice. If the order have a credit charge the first available split date will be after the credit end date.
• Order discounts are kept with original dates, only the discounts that applies to a split charge will be transferred to the new order.
• Its possible to split cancelled products, its also possible to leave only cancelled products on a order.
• Its not possible to split usage products or products with active milestones

Revert a split order

• If you accidentally split a order its possible to delete the new order and revert the previous change on the old order to restore the order to the state it was before it was split.

Paus invoicing

To support that a order is correct but should not be invoiced according to the terms there is a setting to Disable invoicing on a order. 

The purpose of this setting is to be able to "pause" invoicing on a order for e period of time. This does not affect end date of the order, or any of the Younium KPIs. Its only function is that it is not possible to invoice the order (neither directly from the order or as part of a invoice batch).

To Disable Invoicing: Open a active order> Press edit order information> Invoice settings> Disable invoicing= True. 

To make it easy to view what orders that currently are paused we have added a filter to the Order view:

Filter out all orders with disabled invoicing: Orders view> In the top bar to the right of the search field> Change the Order status filter to invoice disable.

Billing period on Order

To facilitate creating orders with multiple charges there is a setting on the order details to align the Billing period to the order on all charges. When this option is enabled all charges on the order will get the value set in the order header and the field to set a billing period on charge (level) is not editable.

Activate functionality

Align billing period to order is advanced feature for those handling several charges on the order. To enable it:

1. Settings > Orders > Order settings
2. Order settings> Set billing period on order> Toggle to "yes"
3. Press: Save

Use functionality on order

When creating or changing an order there will be a toggle, on or off, on the order details that will align billing period of all charges existing on the order

1. Order Information > Invoice settings> Toggle Billing period on order to yes.
   1. 1 The billing period under Financial details on the order charge will have been disabled and greyed out. 

Customized billing day

Do you want to create your invoice on a specific date that is not aligning to the service period on the order? Then you can use the Billing day offset feature.

By standard Younium creates an invoice for a charge when the billing target date is in the next service period for the charge but with configuring a billing day offset, you can customize when invoices should be created.

Billing day offset is configured directly on the Order charge, on the Financial details card.

Default value is: From Order. 

Example on how to use it: 

We have a product charge that starts 2021-11-01 which normally means that an invoice will be created when the target date is 2021-11-01 or later. However by adding a -75 day offset this charge will be invoiced with an invoice batch with target date 2021-08-17 or later.

This configuration is useful with scenarios such as: 

"We always invoice 45 days before next service period"

"We have agreed to invoice 10 days after the service period"

• Billing day offset is only available for charges that are invoiced in Advance.

Specific first invoice date

Do you want your first invoice of your order not to align to the rest of the invoices? Here is how:

Normally invoices are created when the target date (on the invoice batch or invoicing directly on the Order) is on the Effective start date or the Invoiced to date on the Order charge. By setting the "Specific date for first invoice" it is possible to overrule when the first invoice shall be created, this can be relevant for scenarios where you have agreed on a specific date for invoicing a new Order from a customer.

How to use it:

The field "Specific date for first invoice" is on Order charge. To enable this field, go to Settings > Orders > Order settings and toggle the "Specific date for first invoice" to yes.

When you create the Order you can now set this date field and it will overrule the target date matching when invoice is created.

The settings is avaible on the Financial details of the product charge.

• You can set the specific invoice date both before and after the effective start date of the Charge.
• The specific date is only valid for the first invoice on the charge (= the "Invoiced to" field is blank).

Example:

Order charge with Effective start date 2022-01-01. 

Without setting the Specific date for first invoice, invoice will be created when target date is >= 2022-01-01. 

Setting the Specific date for first invoice to 2022-04-15. Now Invoice will only be created if target date is >= 2022-04-15, not when target date is 2022-01-01. 

Milestone

When creating an order you can choose when the charge will start and when it will end under ”charge details”.  

A milestone is useful either when you want a charge to start/end on a date that you do not know when creating the order or when you have something that you want to achieve before the charge will start or end (like a implementation of other project related tasks). 

If you want the charge to start with a milestone, choose milestone in the menu under ”start on”. If you want the order to end with a milestone you choose milestone in the menu under ”end on”.

Order> Add product> Subscription details> Start on Milestone

Then Also set what Milestone to start on field: Start Milestone.  To create a Milestone to select in that field look for the card, Milestones where all your milestones will be showed. 

Create a new Milestone

Name: What you want the milestone to be named.
Description: Description, if necessary.
Planned date: If you know what date is planned for the milestone to be reached, you can set that date here. If you do not know what date, leave this field empty.
Press SAVE

When a milestone is added you can choose that milestone in the menu ”start milestone” or ”end milestone” under ”charge details”.  

When you want to set a date for the milestone (the date the milestone is/will be reached), press SET MILESTONE at the top of the page for the order.

Set Milestone is the key activity that will start your order as configured. 

Select milestone: Here you select what milestone you want to set
Milestone date: The date for the milestone
Press SAVE

Estimated usage

As usage is not recurring revenue, it can be tricky to forecast future revenue. However, in Younium, you can estimate usage to get an idea of future revenue.

You can do this when creating/changing an order.

When you have chosen your usage charge for the order, go to the charge details and look for Estimated Usage and enter the estimate you think will be the usage in the future.

This generates EMRR (Estimated monthly recurring revenue), which is a combination of CMRR and Estimated usage.

Read more about EMRR, CMRR, and other metrics

For example, below we have an EMRR of 12 300 SEK, and a CMRR of 5 000 SEK. This means that we have a secure, contracted recurring revenue of 5 000 SEK, and estimated usage revenue of 7 300 SEK, which adds up to the 12 300 EMRR.

The recurring revenue in this example is stemming from the tiered pricing, where the first bracket has a flat fee from 0 usage, which means that even if the usage is 0, the client is charged 5 000.